Privacy Policy

The Institute of Skill Development & Management (ISDM) respects your privacy and is committed to protecting the personal information of visitors, students, applicants, employees, partners, and other users who interact with the ISDM website and its services. This Privacy Policy explains how ISDM may collect, use, store, protect, and disclose information provided through the website, applications, enquiry forms, admission forms, student services, certificate verification services, and other online facilities. By using the ISDM website or submitting information through it, you acknowledge and agree to the practices described in this Privacy Policy.

ISDM may collect personal information that you voluntarily provide when you contact the institute, submit an enquiry, apply for a course, register for an account, request admission information, submit documents, request certificate verification, or use other services available through the website. Such information may include your name, email address, telephone number, residential or correspondence address, date of birth, educational qualifications, identification or application details, course preferences, documents submitted for admission or verification, and other information reasonably required to provide the requested service.

ISDM may also automatically collect certain technical and usage information when you access the website. This information may include your IP address, browser type, device information, operating system, pages visited, approximate access time, referring website, general usage patterns, and other technical information generated through your interaction with the website. Such information may be used to maintain website security, improve website performance, understand visitor usage, troubleshoot technical issues, and enhance the overall user experience.

ISDM may use the information collected from users to process enquiries and applications, provide information about courses and services, communicate with applicants and students, manage admissions and registrations, provide student-related services, verify certificates and documents, process payments where applicable, respond to requests and complaints, maintain institutional records, improve educational and website services, comply with legal and regulatory requirements, prevent fraud or misuse, and protect the security and integrity of the website and its users.

Where appropriate and permitted by applicable law, ISDM may use contact information to communicate with users regarding courses, admissions, events, updates, educational opportunities, institutional announcements, or other services that may be relevant to them. Users may contact ISDM if they do not wish to receive certain promotional or non-essential communications. Transactional, administrative, security-related, or service-related communications may still be sent where necessary.

ISDM may use cookies and similar technologies to improve website functionality, remember user preferences, understand website traffic, analyse usage patterns, and improve the services provided through the website. Cookies may be placed by ISDM or by authorised third-party service providers used for analytics, security, payment processing, embedded content, or other website functions. Users may manage or disable cookies through their browser settings; however, disabling certain cookies may affect the functionality or availability of some website features.

ISDM may share personal information with authorised employees, representatives, service providers, technology providers, payment processors, educational or institutional partners, verification service providers, and other third parties where such sharing is reasonably necessary to provide services, process applications or payments, maintain the website, verify information, communicate with users, or comply with applicable legal requirements. ISDM does not intend to sell personal information to third parties for their independent commercial purposes.

When payments are made through the website, payment-related information may be processed by authorised third-party payment gateways or financial service providers. ISDM may not directly store complete payment card information where the payment process is handled by such third-party providers. Users should review the privacy policies and terms of the relevant payment service provider for information regarding how payment data is processed.

ISDM takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Users acknowledge that information submitted through the internet may involve inherent security risks, and ISDM cannot guarantee absolute security of information transmitted to or through the website.

ISDM may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide ongoing services, maintain academic and institutional records, comply with applicable legal or regulatory obligations, resolve disputes, enforce agreements, and protect legitimate institutional interests. The period of retention may vary depending on the nature of the information and the purpose for which it is maintained.

Users may have rights under applicable law concerning their personal information, including the right to request access to, correction of, or clarification regarding certain personal information held by ISDM. Where applicable, users may also request withdrawal of consent for certain processing activities or raise concerns regarding the handling of their information. Such requests may be subject to applicable legal requirements, verification procedures, institutional record-keeping obligations, and other legitimate purposes.

The ISDM website may contain links, embedded content, or integrations provided by third parties, including payment providers, social media platforms, analytics services, educational services, or other external websites. ISDM does not control the privacy practices of such third parties. Users are encouraged to review the privacy policies of external services before providing personal information through them. ISDM shall not be responsible for the privacy practices, security, or content of third-party websites or services.

ISDM may process information relating to students and applicants who are minors where necessary for admissions, educational services, administration, communication, or other legitimate institutional purposes. Where required by applicable law, ISDM may seek appropriate consent or information from a parent, guardian, or authorised representative. Users submitting information on behalf of another person are responsible for ensuring that they have the necessary authority or permission to provide such information.

ISDM may disclose personal information where required or permitted by applicable law, court order, government authority, regulatory requirement, legal proceeding, fraud investigation, or other lawful request. Information may also be disclosed where reasonably necessary to protect the rights, property, safety, security, or legitimate interests of ISDM, its students, users, employees, or other persons.

ISDM reserves the right to update or modify this Privacy Policy from time to time to reflect changes in its services, website functionality, legal requirements, or privacy practices. Any updated version may be published on the ISDM website and will become effective from the date of publication unless otherwise stated. Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is handled.

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the collection and use of your personal information, you may contact the Institute of Skill Development & Management through the official contact details provided on the ISDM website. By continuing to use the website and its services after any applicable update to this Privacy Policy, you acknowledge the updated policy and its terms.